Doubly
protected.

Two things, clearly separated: our voluntary manufacturer warranty and your statutory rights. The warranty comes on top and does not restrict your statutory guarantee.

Manufacturer warranty

4 years

Our voluntary warranty on your EILX. We are happy to advise you personally on scope and conditions.

Statutory guarantee

at least 2 years

Always applies, independently of the warranty, for defects that existed at handover.

Making a claim

Here is what to do.

Report a claim

01Report

Via the service portal or by phone, ideally with a photo and serial number.

02Review

We look into the case and get back to you with a solution.

03Resolve

Spare part, repair at a dealer or with us in Besigheim.